Privacy Policy

The operator collects various types of personal information to facilitate account creation, verify identity, process transactions, and comply with regulatory obligations under Australian law. Information collected may include:

• Full name, date of birth, and residential address
• Email address and contact telephone numbers
• Government-issued identification documents
• Payment and banking details
• Device and browser information, IP addresses
• Transaction history and betting activity

Technical and organisational measures are implemented to protect personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption protocols, secure servers, access controls, and regular security audits. Users retain the right to access, correct, or request deletion of their personal information at any time by contacting customer support. All processing activities comply with the Privacy Act 1988 (Cth) and related Australian privacy principles, ensuring transparent and lawful handling of user information.

Personal information is used for the following purposes:

• Account creation, verification, and maintenance
• Processing deposits, withdrawals, and other financial transactions
• Providing customer support and responding to enquiries
• Ensuring compliance with legal and regulatory obligations, including anti-money laundering requirements
• Preventing fraud, underage gambling, and other prohibited activities
• Improving services through analytics and user behaviour analysis
• Sending promotional materials, newsletters, and updates (subject to user consent)
• Conducting responsible gambling assessments and implementing player protection measures

All processing is conducted lawfully, transparently, and for specified purposes only. Information is not used beyond the scope outlined in this document without obtaining additional consent. The operator does not sell or rent personal information to third parties for marketing purposes unrelated to the provision of gaming services.

Users may request access to their personal information at any time by submitting a written request through the customer support portal or designated contact channels. The operator will respond to such requests within a reasonable timeframe, typically within 30 days, in accordance with Australian privacy legislation.

Users have the right to:

• Review all personal information held by the operator
• Request corrections to inaccurate or incomplete information
• Request deletion of personal information, subject to legal and regulatory retention requirements
• Withdraw consent for marketing communications

By using the services provided, users consent to security verification procedures and the processing of payment information by authorised third-party payment service providers. These providers are bound by confidentiality obligations and process information solely for the purpose of facilitating transactions. Requests for deletion may be subject to statutory retention periods required by Australian gambling regulators and financial reporting authorities.

The services provided are strictly for individuals aged 18 years and over. The operator does not knowingly collect or process personal information from minors. Age verification procedures are implemented during account registration, though the operator acknowledges that verification without official documentation cannot guarantee absolute accuracy.

If a parent or legal guardian becomes aware that a minor has provided personal information without parental consent, they should contact customer support immediately. Upon verification, the operator will promptly delete all personal information associated with the minor’s account and terminate access to the services. The operator takes underage gambling prevention seriously and cooperates with regulatory authorities to ensure compliance with all relevant Australian legislation protecting minors.

Personal information may be transferred to and processed in jurisdictions outside Australia where service providers, payment processors, or other business partners operate. These transfers are necessary for the provision of gaming services, transaction processing, and platform maintenance.

By using the services, users consent to the international transfer of their personal information to these jurisdictions. The operator ensures that all partners and service providers handling personal information maintain confidentiality standards consistent with Australian privacy principles. Contractual agreements are in place to safeguard information and ensure appropriate security measures are applied regardless of processing location. Users acknowledge that privacy laws in other jurisdictions may differ from those in Australia, and the operator cannot guarantee identical protections in all locations where information may be processed.

This disclaimer may alter the scope or legal effects of certain provisions contained within this Privacy Policy. The disclaimer applies when users accept this document through registration, account activation, or continued use of the services provided.

The operator reserves the right to modify this Privacy Policy at any time to reflect changes in legal requirements, business practices, or service offerings. Users will be notified of material changes through email or prominent notices on the website. Continued use of the services following notification constitutes acceptance of the revised policy. Users who do not agree to changes should discontinue use and may request account closure and deletion of personal information, subject to applicable retention requirements.

Cookies are small text files stored on a user’s device that enable the website to recognise repeat visitors and improve functionality. The operator uses cookies for the following purposes:

• Collecting statistical information about website traffic and usage patterns
• Analysing user behaviour to enhance service delivery and user experience
• Personalising content and promotional offers based on user preferences
• Maintaining session information and login authentication
• Supporting security measures and fraud prevention

Cookies are typically retained for a period of one year from the date of placement. Users may manage cookie preferences through their browser settings, though disabling cookies may limit access to certain features or functionality. The operator does not use cookies to collect personal information beyond what is necessary for the purposes outlined above.

By registering an account, accessing the website, or using any services provided, users confirm that they have read, understood, and accept the terms of this Privacy Policy in its entirety. Continued use of the services constitutes ongoing acceptance of the current version of this document.

The most recent version of this Privacy Policy will always be available on the website and supersedes all previous versions. Users are responsible for reviewing the policy periodically to remain informed of any updates or changes. The operator is not obligated to provide individual notice of minor amendments, though material changes will be communicated through appropriate channels.

Personal information may be shared with third parties under the following circumstances:

• When required by law, court order, or regulatory authority
• To investigate or resolve disputes, fraud, or violations of terms and conditions
• To fulfil contractual agreements with service providers, payment processors, and business partners
• To protect the rights, property, or safety of the operator, users, or the public

Third parties with whom information is shared are listed on the website where applicable. If not listed, users will be informed of the purpose and scope of information sharing at the time of collection or disclosure. By providing personal information, users consent to its disclosure to authorised third parties under the conditions outlined. All third parties are contractually obligated to maintain confidentiality and use information solely for the purposes specified.

The website may contain links to third-party websites, including payment providers, affiliate partners, and external resources. These websites operate independently and maintain their own privacy policies and practices. The operator is not responsible for the privacy practices, content, or security measures of any third-party websites.

Users are advised to review the privacy policies of any external websites before providing personal information. The operator does not control how third parties collect, use, or protect information and cannot be held liable for any breaches or misuse occurring on external platforms. Users should exercise caution and discretion when navigating away from the website and sharing personal information with other online services.