Responsible Gaming

Gambling always carries the risk of financial loss. This is a fundamental truth every player must understand before placing a bet. At Ricky Casino, we provide Australian players with comprehensive tools to control their betting behaviour.

You can set limits on deposits, losses, and session time. These controls help you maintain balance between entertainment and financial responsibility. Safe gambling means playing within your means and never chasing losses.

Our platform allows you to take breaks when needed. You can self-exclude temporarily or permanently if you feel your gambling is becoming problematic. We encourage all players to view gambling as entertainment, not a way to earn income.

Protect your emotional wellbeing by setting boundaries before you start. Decide how much time and money you can afford to spend. Never gamble with funds needed for essential expenses like rent, bills, or groceries.

Responsible gaming is about staying in control. Use the tools available to monitor your activity and adjust your limits as needed. Your financial and mental health matter more than any bet.

Gambling addiction is a serious condition that affects thousands of Australians each year. Recognising the warning signs early can help you or someone you care about get support before problems escalate.

Key indicators of gambling addiction include:

• Spending more time and money on betting than you intended
• Feeling anxious or irritable when trying to cut down on gambling
• Lying to family or friends about how much you gamble
• Borrowing money or selling possessions to fund your betting
• Neglecting work, study, or family responsibilities due to gambling
• Chasing losses by betting more to win back what you’ve lost
• Gambling to escape problems or relieve negative feelings
• Feeling guilty or ashamed about your gambling behaviour
• Finding it difficult to stop even when you want to
• Experiencing financial difficulties directly related to betting

If you recognise several of these signs in yourself or someone close to you, it’s important to seek help. Addiction doesn’t resolve on its own and requires professional support.

Addressing gambling addiction requires action and support. Ricky Casino provides practical recommendations to help Australian players prevent problematic betting behaviour from developing.

Useful tips for maintaining control:

• Set strict deposit limits before you begin playing and never exceed them
• Use session timers to monitor how long you spend on the platform
• Take regular breaks from gambling to maintain perspective
• Never gamble when you’re feeling stressed, depressed, or under the influence
• Keep gambling separate from social activities and relationships
• Track all your betting activity to understand your patterns
• Set loss limits and stop playing when you reach them
• Avoid using credit cards or loans to fund your gambling
• Talk openly with someone you trust about your gambling habits
• Seek professional help immediately if you feel you’re losing control

Prevention is easier than recovery. The tools we provide help you maintain healthy boundaries. Self-exclusion options are available if you need a complete break from gambling.

Remember that asking for help shows strength, not weakness. Support services throughout Australia can provide guidance tailored to your situation.

You don’t have to face gambling problems alone. Australia offers excellent support organisations that provide free, confidential assistance to players and their families.

Main external help organisations:

• Gambling Help Online – 24/7 counselling via phone, chat, and email at www.gamblinghelponline.org.au or call 1800 858 858
• Lifeline Australia – Crisis support and suicide prevention available 24/7 at www.lifeline.org.au or call 13 11 14
• Beyond Blue – Mental health support and information at www.beyondblue.org.au or call 1300 22 4636
• Relationships Australia – Family counselling and support services at www.relationships.org.au or call 1300 364 277
• Gamblers Anonymous Australia – Peer support meetings across all states at www.gamblersanonymous.org.au

These organisations understand gambling addiction and can connect you with appropriate treatment services in your area. All conversations remain confidential.

If you’re experiencing difficulties with addiction or need help managing your account, our customer support team is here to assist. We can implement additional safety measures and guide you toward appropriate resources.

Ways to contact Ricky Casino support:

• Live chat – Available 24/7 through the website for immediate assistance
• Email support – Send detailed enquiries to our dedicated support team
• Responsible gaming requests – Contact us to set limits, take breaks, or self-exclude
• Account management – Request activity reports or adjust your control settings

Our team receives training in responsible gaming practices. We understand the challenges you may face and can provide practical assistance without judgement. Your wellbeing is our priority.